Telephoning

Conversation about telephoning Thailand & Japan

At I-Toen company in Japan

Manager I-Toen : Good morning. Can I speak miss Monika please?

Secretary I-Toen company : May I help you ?

Manager I-Toen : Our company would like a lot of tea for making tea product, I hear in Thailand have tea product. I want to contact the company in Thailand to the produce tea

Secretary I-Toen company : Yes! I will do it now.

Secretary I-Toen company call to Tea of Thailand company

Secretary Tea of Thailand : Good Morning. This is Tea of Thailand company. May I help you?

Secretary I-Toen company : I interested in tea product. I want to you present in your product to the information ,conformation , style and price product.

Secretary Tea of Thailand : Of course! I will send latest catalogue and information of our product by e-mail with you. Please you talk to your e-mail with me

Secretary I-Toen company : Itoen@hotmail.com

Secretary Tea of Thailand : OK. I send latest catalogue and information as soon.

Secretary I-Toen company : OK. Goodbye.

Secretary Tea of Thailand : Goodbye.

At I-Toen company in Japan

Secretary I-Toen company : May I come in please?

Manager I-Toen : Ok.

Secretary I-Toen company : This is information of tea product from tea of Thailand company in Thailand.

Manager I-Toen : Oh! Very interesting. Variety and beautiful of product. I like it.

Secretary I-Toen company : What kind do you want ?

Manager I-Toen : I want to honey lemon tea 100 bottle , green tea 150 bottle , lemon tea 150 bottle and chrysanthemum tea 200 bottle.

Secretary I-Toen company : Ok. I will contact with tea product from tea of Thailand company now.

Secretary I-Toen company call to Tea of Thailand company

Secretary I-Toen company : Good afternoon. I’m Monika call from I-Toen company in Japan. I would like your goods.

Secretary Tea of Thailand : OK, what would you want ?

Secretary I-Toen company :  I want to honey lemon tea 100 bottle , green tea 150 bottle , lemon tea 150 bottle and chrysanthemum tea 200 bottle. Do you have goods for my order?

Secretary Tea of Thailand : Yes! We have enough products.

Secretary I-Toen company : How much? And you have discount?

Secretary Tea of Thailand : 45000 baht and we gave 10% discount for you. And free transportation.

Secretary I-Toen company : Ok. Do you have method of payment ?

Secretary Tea of Thailand : You can pay by cash, credit card.

Secretary I-Toen company : I transfer money often goods arrived.

Secretary Tea of Thailand : Ok. I agree. Goodbye.

Secretary Tea of Thailand walking to say manager

Secretary Tea of Thailand : We have order from I-Toen company in Japan.

Marketing manager :  OK, I will check and prepare goods now.

Marketing manager of Tea of Thailand go to keeper

Marketing manager : Could we prepare goods follow this order and send goods to I-Toen Company in Japan on the next 2 days.

Keeper 1: Ok, yes ; No problem. Don't Worry.

Keeper2: Detail of goods is honey lemon tea 100 bottle , green tea 150 bottle , lemon tea 150 bottle and chrysanthemum tea 200 bottle.

Marketing manager : Ok. Goodbye

Keeper 1, Keeper2 : Goodbye

Secretary I-Toen company call to Secretary Tea of Thailand company

Secretary Tea of Thailand : Good Morning. This is Tea of Thailand company. May I help you?

Secretary I-Toen company : I have a problem because I order lemon tea 150 bottle but you send lemon tea 100 bottle and I order honey lemon tea 100 bottle but you send honey lemon tea 150 bottle.

Secretary Tea of Thailand : Oh! Sorry for my mistake. So I will send lemon tea 50 bottle with you.

Secretary I-Toen company : Ok. Please you send goods for me within 3 days.

Secretary Tea of Thailand : OK, No problem. Next time I will check correct of goods always.

Secretary I-Toen company : We hope our good relationship in the future. Goodbye.

Secretary Tea of Thailand : Ok. Goodbye.